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Speech-enabled
IVR service
SBI Mutual Fund has deployed speech-enabled IVR solution from
Datacraft to provide NAVs of its mutual funds schemes to its
customers via touch-tone customer services, writes Nivedan
Prakash
R
Systems: global aspirations, Indian roots
Acknowledged by Nasscom as one of the most ‘exciting
emerging companies to work for’, R Systems has evolved
from a small consulting company to a successful outsourced
product development organization. Manjari Juneja traces its
ambitious growth journey
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