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www.expresscomputeronline.com WEEKLY INSIGHT FOR TECHNOLOGY PROFESSIONALS
14 September 2009  
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Day 1/ Session

Thriving in today's economy

Ashit Panjwani, Executive Director -Marketing, Sales & Alliances of SAS Institute (India) Pvt., Ltd., suggested ways to counter the global challenges and thrive in the current economy

Panjwani opined that recent global incidents such as the collapse of Lehman Brothers, the dollar fluctuation, oil price fluctuations, General Motors filing for bankruptcy and many others have had an impact on domestic business.

He maintained that these incidents had resulted in increased unemployment, two percent lower annualized growth, capitulation, contingent liquidity, liquidity risk, compliance capital allocation, regulatory oversight, credit crisis and so on, which called for a major overhaul of their assets as far as the CIOs were concerned.

Given the challenges, Panjwani recommended that the attending CIOs drive ahead with three parameters in mind, viz., innovate, optimize and transform. “The thrust is on three areas as Peter Drucker says, which is to make the present business effective, identify and realize the potential of the business, while turning the present business into a different one for a different future,” argued Panjwani.

The information explosion too has had its role in increasing the challenges faced by CIOs who have to do more with less, adapt people and culture, while giving a different perspective to the business.

Suggesting that business intelligence and business analytics tools are the answer to such challenges, he said that these would assist CIOs in their efforts to survive the tough economic situation while driving growth. Panjwani pointed out that reporting, analytics and data integration, under a business analytics framework, would help gain a better insight into customer business, understanding pain points and so on.

The other way is to use tools that would help in the decision making process at a reactive and proactive speed. The business benefits one could see is to evolve optimization, predictive modeling, forecasting, do the statistical analysis. The reporting business intelligence tool would address varied verticals such as banking, retail, and manufacturing across functionalities. The critical ones, Panjwani maintained, include risk management, customer retention, segmentation, finance control under regulatory compliance and increased operational efficiency for banking. The analytical tools could help the CIOs of manufacturing in improving production and service, driving customer satisfaction, streamline supply and demand, besides improving organizational planning and efficiency.

In the case of retail, the analytical tools would drive performance management through RFID, dashboard creation and so on, help customers in getting market analysis information, trends, behavior analysis and so on, optimize operational initiatives in planning, budgeting, consolidation, besides helping retailers in rolling effective merchandising strategy.

— N Geetha

 


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