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www.expresscomputeronline.com WEEKLY INSIGHT FOR TECHNOLOGY PROFESSIONALS
29 June 2009  
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Home - SMB Software - Article

Network Management Tools

Frameworks can assist in managing networks

SMBs are yet to mature to the point where they use third-party network management tools

Network management tools tend to be expensive which is perhaps why you do not find too many SMBs adopting them. However, for a growing mid-sized company, particularly one that relies heavily on IT, a network management framework can be of use. As of now, the trend is to use the management tools that are bundled with hardware products. For example, many SMBs using Cisco switches resort to Cisco Works software that is bundled with these devices to monitor and manage ports in order to maintain 99% network uptime.

Most management tools do an excellent job of keeping track of your network interfaces, server processes, and network statistics. However, you can get the maximum benefit from these tools by selecting the right ones and using them to keep your network secure. SMBs should look at three key features while shopping for network management tools.

One simple interface will do. All of the information that you need should be available through one user interface i.e. you shouldn’t have to switch between different screens. Additionally the interface should be Web-based and customizable for each administrator who needs to see the information. By giving system administrators, managers, and department heads a customized view that they can work with, they can become another set of eyes for your network operations.

It should recognize normal operations. Most security-related events occur outside of the normal operating parameters of your network. Your tool must be able to tell the difference between normal traffic and abnormal traffic, and it should be able to report that information accurately.

If you are going to use the tool to manage the security of your network, you must be able to act on that information from the same screen that delivered it. In other words, you should be able to detect a security-related event and then use the same tool to deal with the problem.

When going in for a network management tool, the buying decision for SMBs will also be reflected in their pricing, flexibility of the solution, quality, performance, scope for assessment, scalability, usability, after-sales services, etc. Also, enabling smooth maintenance of the networks and detection of problems or discrepancies by vendors will pave way for an unhindered buying outcome for customers.

SMBs will have to take into account all of these factors and adopt a combination of the best tools that fits into their scheme of things.

Network Management Tools

Fluke Networks LinkRunner Pro

Features: It can troubleshoot Gigabit link problems before they escalate to a higher level. LinkRunner Pro will show the nearest device’s capabilities and actual speed/duplex status and troubleshoot the same if it detects any problem. It can ping key devices and measure response statistics of DHCP, default router, DNS server, and other key devices or URLs; it can verify 802.1X settings–authenticate on 802.1X secured networks; detect PoE service–verify availability, voltage level, and pairs of Power over Ethernet per IEEE 802.3af specifications and identify switch port–identify nearest switch address, slot, and port with Cisco, Extreme, and IEEE Link Layer Discovery Protocols. The Test cable wiremap features test wiremap and length, detect miswires, shorts, split pairs or opens; and measures distance to faults with TDR.

Price: Rs 31,000
Contact: A Sistaramaiah
Telephone: +91-98801-75769
E-mail: sita@flukenetworks.com
Website: www.flukenetworks.com

CA Spectrum

Features: CA Spectrum Infrastructure Manager combines automated discovery of infrastructure components, modeling of these assets, model-based event correlation, and more than 18,000 entries for root cause and actions-to-take. It is an integrated management solution for business service management with fault isolation and root cause analysis, and network configuration management to avoid the cost and risk of service delivery failure. Its Fault isolation and root cause analysis dramatically reduces mean time to repair and the network change and configuration management feature leverages change aware root cause analysis.

Price: Rs 10 lakhs to Rs 2.5 crores
Contact: Ajit Jose
Telephone: +91-22-6641-3857 / +91-98208-91302 
E-mail: ajit.jose@ca.com 
Website: www.ca.com

IBM Tivoli

Features: IBM Tivoli Monitoring (ITM) for Microsoft Applications speeds up problem determination and automates resolution of problems in Microsoft environments to reduce MTTR and increase productivity, while supporting cross-platform growth. It essentially works by continually tracking different elements of the infrastructure, polling IT solutions and facilities assets to establish their performance as pertaining to energy management, and then reflecting that performance in a centralized reporting portal. As performance bottlenecks occur and potential problems become apparent, they will be reported in real time through the portal via customizable workspaces. It helps users to leverage pre-packaged system administration expertise out of the box, eliminating the need to perform extensive research and manual configuration of the solution. It provides a health console accessed by a Web browser or Java-based graphical user interface to view both real-time and recent historical data for any server.

Price: Rs 12,225 and is licensed per server Microsoft Entry (for monitoring MS OS). ITM for Microsoft Adv–Exchange (for monitoring Exchange severs and is priced per CPU). It is priced at Rs 12,60,000 for a 2 core, 2 CPU server. [The prices are indicative & budgetary]
Contact: Vaidyanathan Venkataraman
Telephone: 1800-425-3333
E-mail: vaivenka@in.ibm.com
Website: www.in.ibm.com/in

 


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