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CIOs
get customer focused
CIOs are focusing on getting to know their customers better
and responding to their needs, to create a valuable customer
experience, writes Nivedan Prakash
CRM:
the strategic solution
With Microsoft Dynamics CRM 4.0, AEGON Religare is better
equipped to deliver highly personalized customer services
and improve customer satisfaction, writes Nivedan Prakash
Convergence
to IFRS: impact on the IT sector
The transition to International Financial Reporting Standards
(IFRS) is all set to impact the revenue top-line being reported
by IT companies
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