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Humour
Generation conflict
T A Balasubramanian on the battle between conservative
and radical CIOs.
Tumbling
onward into the mixed-up inner world of Bobo Jitterthe permanently challenged
and ever-hopeful CIO of Bazooka CompanyDr Don Jong presides sagely over
another curative session lathered with his usual tangential tirades and lofty
tales drawn from every imaginable source. Called The Oddfather because
of the wacky wisdom that he happily manufactures, Dr Jong has a special affinity
for probing into the arcane mysteries of computer technology and its varied
human tribals.
Well Doc, if I may point out, one of the most pressing
matters that is depressing for CIOs is one that weighs heavily on me.
And what, if I may ask is thisah, pressing and
depressingmatter?
It is, to put it simply, a battle presently being fought between two tribes
of CIOs. Some may cite generational conflict as the primary conflict in CIO-ship
today. On the one hand are the Conservative CIOsbaby-boomer tribes representing
traditional knowledge of computing science as well as practical knowledge, and,
on the other, there are the Radical CIOsthe Generation X tribes representing
an easy-going, lazy familiarity with technology, with no scholarship but great
dexterity with keyboards and mice.
Hmm, there is some truth to that picture, Bobo. There is the generation
gap between the haughty tribes of Elders and the jaunty New-Comers, as always,
and maybe it is true of all professions and all ages. But if you ask me, when
it comes to IT, it is primarily a distraction from the real conflict.
Ah, you have me there, Doc. What is the real conflict?
That conflict, I submit, is the battle between geeks and nerds.
Come on Doc. Geek or nerd, whats the difference?
Well, let me assure you that there is a definite difference, my boy. In
fact there is virtually no overlap between the two groups, although there are
a few characteristics in common. I will summarise the traits of geeks and nerds
for you. I may offend some people in doing it, but if you want to make an omelette,
you have to break some eggs.
Ah, Doc, I am always willing to be a trained in the culinary arts.
So here it is, Bobo. The typical traits of a geek arehe, or she,
is very techie, identifies with science and is into science fiction, fantasy,
and cyberpunk literature. May be possibly very interested in live action role
playing games and in graphic novels or even comics. Certainly knows how to program
a computer and does it often. Most likely has a personal blog, and is engrossed
in popular culture. But the geek may or may not have done well in school.
That is a near-perfect description of my project leader, El Gizmo.
On the other hand, the typical traits of a nerd arehe or she reads
a lot: philosophy, serious literature, science, history, academic subjects.
Is unusually excited, passionate, worried or earnest about intellectual matters
that most people find boring or irrelevant. Would have got top grades in school.
A nerd is not interested in popular culture, except possibly in a truly anthropological
sense. And, ahthey are prone to injuries associated with excessive or
intense readingespecially from small LCD screens.
Oh, come on Docthat sounds like me. Surely, you are making this
up?
Ah, Bobo, I do not make things up, as you well know. But let me finish
what I startedboth nerds and geeks have some well-observed common traitsthey
are bad dancers, and bad at all kinds of physical sports. And lastly, they often
have trouble getting into a relationship even with other geeks or nerds.
Well, that does match what I know, but when you put it so starkly, it
seems that we have one more divided world to deal with.
Of course, now you may recognise in my description of a nerd some of the
characteristics of a stereotypical conservative CIO. In fact, the old generation
CIOsthe Elders of the Tribe, so to speakare traditionally quite
nerdy.
Maybe so, Doc. But this has recently changed, however, as a result of
an aggressive advance by the new generation of CIOsthe geek tribe, to
use your convenient classificationwithin the profession.
Ah, what you describe is indeed the ascendancy of youth power. It
is possible that with younger people moving faster up the corporate hierarchyand
the increase in flatter hierarchiesit is not so clear whether CIOs, especially
younger CIOs, are typically nerds, as perhaps they would become eventually if
they were to age gracefully like you and gently assume the mantle of a manageror
whether they are wet-behind-the-ear geeks, as the more radical characteristics
of the cool and uber cyber generation kick in.
Well, Doc, you may have a point there. At this juncture, I must confess
that I myself am a patriotic member of the elder nerd tribe. I think CIO-ship
is an intellectual profession. I think scholarly knowledge of computer science
is more important than keyboard-and-mouse familiarity with technology in our
ability to serve users. We have an obligation to make proper nerds out of these
battalions of unschooled geeks as they wash up in waves on our corporate portals,
waving their digital music collections and assuming they have a right to run
software applications.
Make proper nerds? Oh, do I detect here a note of resistance to the geek
invasion, Bobo?
Well, it is hardly right for such young brats in diapers to assume that
they can step into my nerdy shoes with their miniscule knowledge of the essentials
of CIO-ship.
Let me bring a parallel from the jungle. It is, no doubt a deflating experience
for an ancient elephant to see young monkeys getting to the same hilltop without
going throughshall we saythe same uphill elephant walking that you
have done?
Well, Docelephant on a hilltop?now thats hardly a flattering
description of my life. But yes, it captures the essence, in a way. I say this
as a nerd who has made a concerted effort to understand my rivals. I am more
computer savvy than most of my fellow nerds. I can do a little programming even
now after having last written a whole application two decades ago, and I have
not just one but several blogs. But the problem is that they want to take over.
Ah, so it is about control and command, eh?
Of course it seems that way, my boy. It seems to me that the imaginary
confrontationthis puffing of the geek tribe in the face-off against the
nerds that you fearneeds to be nipped in the bud.
And how, exactly, do we do that, Doc?
Let me tell you a secret. No elephant is shaken by the sight of monkeys
all around. In the jungle, the wise elephants do something special when they
are distracted by chattering monkeys. They let them play all they want. The
monkeys are good at foraging and messing aroundthey dig up the hill and
it becomes easy then for the elephants to pull out the grass and feed.
I get the drift, Doc. In my CIOs explorative mode, I examine applications
of new technologies brought in by the monkeys of the geek tribe, and I am not
unhappy about this. I see that the El Gizmos have important contributions to
make.
Voila, you comprehend! You cannot wish away the geeks, Bobo. The answer,
then, is to share the hilltop. Let the monkeys make it easier for you, the chief
nerd, to get the grass.
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