Hot This week

Serviont CallBack Manager

Features: Serviont Global Solutions’ CallBack Manager is a callback scheduler built on the Microsoft Speech Server 2004 platform. Customers who reach a contact centre using Serviont CallBack Manager may choose to wait in queue or request a callback. This call can be scheduled as soon as possible or at a specified date and time. The automated system recognises a caller’s voice and eliminates the need for touch-tone input. The solution is based on three modules—inbound attendant, which is an automated attendant that prompts a caller for callback information; outbound attendant, which is an application that presents the agent with information for calling back the customer; and database manager, the service that stores, schedules and retrieves callback information.

Price: $20,000 to $25,000
Contact: Biswarup Banerjee
Tel: 044-52094100
E-mail: biswarup@servion.com
Website: www.servion.com

Pinnacle Deko 1000HD

Features: Pinnacle Deko 1000HD is a broadcast quality solution for high definition (HD) real-time graphics creation and playback. Deko 1000HD is designed for a range of live-to-air applications ranging from sports events to MOS-enabled newscasts. Deko 1000HD provides a path for video professionals who need to add HD production capabilities but do not require the advanced features of Pinnacle’s flagship Deko 3000HD system. Deko 1000HD delivers in native 720p and 1080i HD resolutions, and its capabilities include internal clip playback, and real-time motions and effects found in the standard definition Deko 1000 model.

Price: Rs 22 lakh plus taxes
Contact: Stanly George
Tel: 011-25889728
E-mail: sgeorge@sungroup.net
Website: www.pinnaclesys.com

System Mechanic 5

Features: System Mechanic 5 is a PC maintenance and anti-virus range product that finds and fixes errors, cleans up junk and debris, optimises Internet and download speeds, ensures personal security, and maintains computers for peak perfomance.

The software contains tools designed to improve the ability to quickly find and fix PC problems, keep systems running at optimum speeds, and maintain Windows. Version 5 offers tools including boot-time defragmentation functionality; a universal software uninstaller to remove certain applications; and a software relocater to move programmes from one location to another.

Other features include Startup Guard, a tool to prevent rogue programmes from automatically starting with Windows; and SafetyNet, a multi-level undo service that can reverse any tool action. The new System Mechanic also features a single-window interface with embedded tools arranged in a step-by-step wizard-style layout for faster navigation.

Price: Rs 1,700
Contact: M Laxman
Tel: 022-26735425/26735435
E-mail: mktg@coreprojectstech.com
Website: www.coreprojectstech.com

Centrafest TS464

Features: This mobile colour scanner can scan and view in full colour all kinds of documents and pictures. The scanner has a height of 3.3 cm and weighs 390 grams. It connects through the USB port and does not require external power. The TS464 is a five-in-one solution. The portable scanner has a business card reading software, complete Optical Character Recognition package, document management software and a PDF converter.

Price: Rs 9,500
Contact: Ruta Patil
Tel: 0251-2420346/7
Email: info@centrafest.in
Website: www.centrafest.in

Plustek OpticFilm 7200

Features: This professional film scanner for slides and negatives offers a film-scan resolution of 7200x7200 dpi. Users can also preserve their work on a compact disc. The OpticFilm 7200 offers true 48-bit colour depth. The scanner can generate an uncompressed picture file (24-bit colour depth) that is 200 MB or larger, which is equivalent of a 75-megapixel resolution digital camera. A preview scan takes about ten seconds, a slide scan takes under 130 seconds, and a negative scan takes less than two minutes.

Price: Rs 13,000 plus taxes
Contact: Rekha Arya
Tel: 011-26567291
Email: rekhaa@telexcell.com
Website: www.telexcell.com