IBM and ClickSoftware extend alliance to India

IBM and ClickSoftware Technologies have partnered to offer software that helps companies manage field technicians’ schedules and parts logistics to improve customer service.

This is a global initiative and has been extended to India. According to Dr Moshe BenBassat, Chairman & CEO, ClickSoftware, “Teaming up with IBM deepens our presence in the growing worldwide marketplace for workforce optimisation solutions.” The offering includes ClickSoftware’s workforce management software and IBM’s wireless integration services. While workforce management software is at a nascent stage, the tie-up with IBM will provide ClickSoftware the ready base of IBM’s system integrators.