Its products can be accessed from the home page that is divided into two parts for retail and corporate banking respectively. Under retail, account holders can access their accounts, write to the account manager, transfer funds electronically, access the investor relations section and the financial results of ICICI Bank. The corporate banking section gives access to market analysis, public auction and a trade services portal.

In addition to banking-related information, IDBI Bank permits electronic transfer of money (Card To Card Money Transfer is a payment mechanism, which allows you to transfer funds from IDBI bank account to any Visa card in India). Comprehensive information on fair practices for lending and bankers is also available. Online tax payment is an attractive feature.

Two drop-down boxes allow visitors to apply for loans, open accounts, and register for various services offered by the bank. Prominent links on the home page make it convenient for NRIs, financial service providers, trusts and companies to access various services offered by the bank. For retail users, the one view facility gives information on customer accounts held with five other banks in a single screen.

There is an option of paying bills online, transferring funds, tracking account activity and availing of 24/7 support. The website offers e-mail and wireless banking alerts to deliver account information directly to a customer’s cell phone, e-mail address or both.

SBI’s banking site provides information in Hindi in addition to the default English option of every other banking site. Details of SBI tenders, newsletters and ‘SBI in the news’ are listed on the home page. Under customer support, it offers a help line and details on fair lending practices code.