RFID is India Software Inc’s route to retail
Radio Frequency Identification has become a buzzword amongst Indian software companies and most are gearing up to tap this market. R&D teams have been constituted to study the subject and to develop solutions for the global market as RFID as a concept is yet to catch on in India.

Insurance sector to drive Indian CRM market
While the insurance sector is seeking to maintain a balance between acquiring customers and developing existing ones, customer acquisition is vital, as no retention strategy will entirely stem customer defection.