Issue dated - 28th April 2003

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High volumes, low margins rule the Indian PC market in 2003: Gartner

Economic growth and strong offerings from assemblers will be the leading demand drivers for the PC market in India in 2003, according to the latest report from Dataquest Inc, a unit of Gartner. Gartner has forecasted PC shipments to increase 18 percent in 2003 following the 12 percent growth seen in 2002.The report titled ‘India: PC Market Outlook, 2003’ cited the following five key demand drivers for the PC market in 2003:

Professional Market

  • Mobile PCs: As the technology gap between desktop PCs and mobile PCs narrows, and prices continue to drop; the demand for mobile PCs is expected to grow significantly.
  • Economic recovery: Although not impacted as severely as other countries, India has had its share of worries because of the global economic slowdown. Recent positive trends indicate that organisations are easing restrictions on IT budgets. This will result in increased PC uptake in the corporate segment.
  • SMB growth: Due to the significant number of small and medium businesses (SMB) in India and since most SMBs
    are under-utilising technology, uptake in this segment is expected to grow and boost PC sales in the coming year.

Private Market

  • Education: Mobile adoption in the home segment is yet to make a mark, so desktops will be the prime area of consumption. This will initially drive demand in metropolitan areas, as families purchase desktops for their children to fulfill academic requirements. Most of these will be first-time users.

Strong white-box offerings
Price and personalised service are the strengths of the white-box segment, compared to the branded players, and this trend seems to be gathering steam. The middle class is heavily drawn to these vendors. It will be increasingly difficult for branded vendors to compete with the white-box segment unless they augment their service capabilities to significantly differentiate themselves. “India has a lot to offer in terms of demand but a low GDP per capita means that margins will be tight. Although the forecast is for strong volume growth in 2003, margins will be stretched” said Vinod Nair, research analyst with Gartner, India. Local white-box assemblers have a strong hold on the Indian market with 66 percent of total PCs being sold by them.

The report says that vendors must determine the optimal price/performance/service mix in order to build the brand with a solid product offering whilst also maintaining competitive price levels.

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