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HDFC
banks on Unicenter to reduce hardware costs
HDFC,
the banking and housing finance company, earlier used to manage
its entire IT infrastructure manually. It has benefited from Computer
Associates’ Unicenter network management solution. Akhtar Pasha
finds that the bank has been able to reduce its hardware and maintenance
costs, lower downtime and increase productivity through this implementation
Mahindra
& Mahindra thrives on SAP
Mahindra
& Mahindra was SAP’s first supply-chain implementation in the Asia-Pacific
region and the second SCM implementation in India by any vendor.
Prashant L Rao finds that using mySAP APO has helped M&M’s farm
equipment business improve demand planning and reduce the inventory
carried in the supply chain by 56 percent
Alstom
powers itself with SAP
Once it had a sound and efficient networking
infrastructure in place, and a reliable communications setup, Alstom
Power India was ready to implement an Enterprise Resource Planning
solution. Gaurav Patra explains how the company went about the process
and what benefits it now enjoys
Providing
customer service differentiation through CRM
How does a company move from being product-centric
to customer-centric? One sure-shot way is to deploy a CRM solution
and integrate it completely with the other work processes of the
company. Shipra Arora investigates how J M Morgan Stanley Retail
Services uses CRM to offer its customers superior and differentiated
services
BPCL
showcases the power of an integrated enterprise
With enterprise applications, integration is
easier said than done. Even more so because it invariably involves
entities outside the organisation as well. Stanley Glancy takes
a look at a successful implementation of EAI at Bharat Petroleum
and investigates the challenges they had to face during the process
of integration
Effective
SCM key to Eicher’s success
With
a major interest in the automotive industry, for the Eicher group,
managing its supply chain well has been key to its sustainable success.
Punita Jasrotia finds out how the company went about choosing SAP
as its SCM solution, and went on to become the first SAP Certified
Excellence Centre in India
Nerolac
unearths buried treasure through datawarehousing
For Goodlass Nerolac, the implementation of
ERP and datawarehousing solutions have helped the company gain a
competitive advantage. Srikanth R P finds that the company’s IT
initiatives indirectly added much-needed colour to the sales figures
Escorts’
heart beats easier with robust security
When the Escort Heart Institute and Research
Centre decided to make its Hospital Information System accessible
to all, it realised the need for an easy-to-administer firewall
solution. Pankaj Mishra explains how the company found the perfect
solution in Computer Associates’ eTrust
The
eTrust suite that was used at EHITRC
The
eTrust Defence Solution set detects, analyses, warns, prevents and
cures attacks—be it malicious mobile code, worms, viruses,
or hackers attempting to destroy and bring down a business. These
solutions secure Internet communications and protect against the
deployment and execution of Distributed Denial of Service attacks.
ERP
propels accelerated growth at Godrej & Boyce
When Godrej & Boyce decided to make its processes
Y2K compliant, it ended up migrating from a labour-driven manufacturing
company to implement a complete ERP solution. Chitra Padmanabhan
& Rajneesh De report on how the Baan implementation for ERP has
transformed the company
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