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14th January 2002

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MT teacher

At the outset, let me congratulate you for the realistic write-up on Medical Transcription (IT People December 24, 2001). As suggested in the article, in keeping with the need to improve drastically the accuracy in medical transcription, I have developed a special lecture on American Pharmacology. I have trained over 100 students in all subjects of medical transcription and believe the course is helpful for both trained and as well as trainee medical transcriptionists. Those interested can contact me at sureshsukheja@rediffmail.com.

Suresh Sukheja
Pune

Only products

The Indian IT industry has for a long time now hung on to the services rope in an effort to move up the value chain. I believe it is high time we moved into product development. Our IT industry, one thinks, suffers from a serious confidence problem. If we are to prove our prowess in this sector and establish our credentials as the IT superpower we claim to be, we have to move towards products, which I reiterate our home-grown companies are capable of doing, but lack the fire in their belly to do so.

Another aspect of this game that I wish to bring to light is the fact that while reams have been written about the i-flex’s and other biggies in the products space, there are scores of lesser companies which have developed novel products which for some reason do not get the kind of coverage they deserve. I do hope you do something to set right this discrepancy.

Aziz Khan
Mumbai

Crystal gazing

As the year draws to a close, one indispensable column in most publications is predictions and charting out course for the future. However, as experience tells us, this very rarely actually moves in the direction pointed out. Whoever thought that the Indian IT industry would, after going through one of its worst phases, seek to make a killing out of disaster management solutions post 9/11? I for one did not. The Indian software sector has definitely come of age and even though most predicted the end of the IT boom as we know it, the year gone by shows that the IT industry has grown more mature and can now pull through some of the most difficult situations. Going forward, as predicted, India does have the capacity to make it to the next league, but we have to shed the very Indian ‘babu’ mindset if we are to do so. We have to make things happen and not wait for things to happen to us.

Suchita D’souza
Mumbai

The end of the road for dot coms

2001 saw the end of the year for dot coms in line with Jason Pontin’s predictions. During Nasscom, he again predicted the end of the hype that the Indian IT industry and the impossibility of achieving the $87 billion dream. As the year has gone by, his predictions have proved to be on track again. I wonder what will be his next take on the Indian IT scene. We can only cross our fingers and wait.

Debashish Mohanty
Kolkata

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